For Customers

Get any task done in 5 simple steps

From posting your first task to releasing payment, here’s exactly how CitiTasker works for the person hiring.

How it works

Five steps. Most happen in under an hour.

  1. 01

    Post your task

    Describe what you need done, share a few photos, set a budget or accept bids, and pick a date that works.

    Takes 2 minutes. Choose a fixed-price "Instant hire" or open it up for bids, taskers compete for your job.

  2. 02

    Compare verified Taskers

    Browse profiles, ratings, completed work and bids. Every tasker is ID-verified before they can apply.

    Filter by best match, top-rated, or nearest. See trust scores, badges, portfolio photos and genuine reviews, never fabricated.

  3. 03

    Hire & chat

    Pick the Tasker that fits. Chat in-app to confirm details, no need to share phone numbers.

    Voice notes, attachments and structured Q&A keep things clear. Our messaging is moderated for everyone’s safety.

  4. 04

    Secure payment

    Your payment is held by CitiTasker, not the Tasker, until you confirm the job is done.

    Pay with card or your CitiTasker wallet. Powered by Paystack. Funds release the moment you’re happy with the work.

  5. 05

    Confirm & review

    Tap "Release payment" once the work is done. Leave a rating to help the next person hire confidently.

    Reviews are double-blind: yours and the Tasker’s only become public once both sides have reviewed. No retaliation possible.

Why Customers Trust CitiTasker

Every part of the platform is built around one thing: making sure you get what you paid for.

Money-back protection

Funds stay in escrow. If something goes wrong, raise a dispute and our team mediates, full refund possible.

Trusted Taskers

Every Tasker who bids has passed phone, profile, identity, and face checks. The Verified badge also confirms an address check.

Built-in chat & calls

Talk to your Tasker in-app, text, voice notes, photos. No phone numbers, no spam, no risk.

Fast response times

Most Posters get their first bid in under 30 minutes. Need someone urgent? Use Instant Hire.

A CitiTasker handyman at work

Frequently asked

Common questions before you post your first task.

Ready to get something done?

Post your first task in under 2 minutes. It’s free, and you only pay when you’re happy with the work.

Verified Professionals · Secure payments · 5-day dispute resolution